Frequently Asked Questions

A signal booster (also known as a cell phone signal booster or cellular repeater) is a device that improves cellular reception in areas with weak signal. Our enterprise-grade system works by:

1. Detecting and capturing existing cellular signals in your area
2. Amplifying those signals using advanced signal processing technology
3. Distributing the enhanced signal throughout your business space

This creates a stronger, more reliable cellular connection for all carriers within your establishment, eliminating dead zones and ensuring your customers stay connected.

Our signal boosting solutions are beneficial for virtually any business location that experiences cellular connectivity issues. Common business types that benefit include:

• Retail stores and shopping centers
• Restaurants, cafes, and bars
• Hotels and hospitality venues
• Medical facilities and offices
• Corporate offices and coworking spaces
• Gyms and fitness centers
• Warehouses and manufacturing facilities
• Event venues and conference centers

If your business has areas with poor cellular reception that affect your customers' or employees' experience, our solution can help.

Our signal boosting systems are carrier-agnostic and work with all major US cellular carriers, including:

• All major national carriers
• Regional service providers
• Mobile virtual network operators (MVNOs)
• Emerging wireless carriers
• Local network providers

The systems boost voice, text, and data signals for all cellular-enabled devices, including smartphones, tablets, cellular-enabled laptops, and IoT devices. Our boosters support all current cellular technologies including 4G LTE and 5G.

Our business model is unique in that there is zero cost to your business for the equipment, installation, or maintenance. We provide the entire system at no charge to you.

Instead of charging you, we generate revenue through a data sharing agreement with cellular carriers. Your business receives a portion of this revenue based on the data that flows through our boosters in your location.

This creates a win-win situation where you get improved connectivity for your customers at no cost, while also establishing a new passive revenue stream for your business.

Our signal boosting systems are custom-designed for each location based on your specific needs and building characteristics. Typically, a single booster can cover approximately 1,500-2,000 square feet of open space.

For larger spaces, we install multiple boosters and antennas to ensure comprehensive coverage. Factors that affect coverage include:

• Building construction materials (concrete, metal, etc.)
• Interior wall placement
• Ceiling height
• Existing signal strength outside the building
• Desired signal strength improvement

During our free site survey, our technicians will assess your space and design a system that provides optimal coverage throughout your entire business location.

Signal improvement varies based on several factors, but our systems typically provide a 15-30dB gain in signal strength. In practical terms, this can mean:

• Areas with no service (0 bars) can improve to 2-3 bars
• Areas with weak service (1-2 bars) can improve to 4-5 bars
• Data speeds can increase by 5-10x in previously poor coverage areas

Our goal is to ensure reliable voice, text, and data service throughout your entire space. During the site survey, we measure existing signal levels and can provide you with expected improvement metrics specific to your location.

Yes, all of our signal boosting equipment is fully FCC certified and compliant with all federal regulations. Our systems are designed to:

• Operate within approved frequency bands
• Prevent interference with carrier networks
• Include automatic gain control to prevent network overload
• Meet all safety and performance standards

We work directly with carrier networks to ensure our installations meet their requirements and enhance their network performance rather than causing any interference issues.

Our systems include secure, privacy-compliant monitoring technology that tracks the volume of data flowing through the signal boosters. This tracking:

• Only measures aggregate data volume, not individual user activity
• Does not access, store, or analyze any personal information
• Cannot see the content of communications or browsing history
• Complies with all privacy regulations and carrier requirements

The system essentially functions as a traffic counter, measuring how much data passes through without examining what that data contains. This information is used solely for calculating revenue sharing payments and system performance optimization.

No, our signal boosting systems operate on completely different frequency bands than Wi-Fi networks and will not cause any interference. In fact, they complement each other:

• Wi-Fi networks typically operate on 2.4GHz or 5GHz frequencies
• Cellular signals operate on various bands between 600MHz and 2.5GHz
• Our systems are specifically designed to filter out non-cellular frequencies

Many businesses find that having both strong Wi-Fi and strong cellular signals provides the best overall connectivity experience for their customers. Our technicians will ensure that the installation of our system does not impact your existing network infrastructure in any way.

Our installation process follows these steps:

1. Initial Consultation: We discuss your needs and schedule a site survey
2. Site Survey: Our technicians assess your location, measure existing signal strength, and identify optimal equipment placement
3. System Design: We create a custom solution based on your specific building layout and requirements
4. Installation Scheduling: We coordinate a convenient time that minimizes disruption to your business
5. Equipment Installation: Our certified technicians install and configure all necessary signal boosting equipment
6. System Testing: We verify signal improvement throughout your space
7. Final Walkthrough: We demonstrate the system's performance and answer any questions

Most installations are completed in a single day, though larger spaces may require additional time. Our technicians work efficiently and maintain a clean, professional environment throughout the process.

Installation time varies based on the size and complexity of your space, but typical timeframes are:

• Small businesses (under 2,000 sq ft): 4-6 hours
• Medium businesses (2,000-5,000 sq ft): 6-8 hours
• Large businesses (over 5,000 sq ft): 1-2 days

We schedule installations during times that minimize disruption to your business operations. For retail locations, we can often work before or after business hours. For 24-hour operations, we coordinate the installation to work around your peak business periods.

We design our installation process to minimize disruption to your business operations. Here's how we ensure a smooth process:

• Flexible scheduling during off-peak hours or closed periods
• Discreet equipment placement that blends with your décor
• Clean installation practices with drop cloths and regular cleanup
• Minimal noise and interference with customer areas
• Efficient work processes that reduce installation time

Most of our customers report that the installation was much less disruptive than they expected. Our technicians are trained to work efficiently while respecting your business environment and customer experience.

Minimal preparation is required from your end. Here's what helps ensure a smooth installation:

• Provide access to your electrical panel (our equipment requires standard 110V power)
• Identify any areas with network equipment or sensitive electronics
• If possible, provide a basic floor plan of your space
• Inform staff about the scheduled installation

Our team will provide specific preparation instructions based on your site survey results. We handle all the technical aspects, equipment, and installation materials.

Our signal boosting solution is designed to be completely non-invasive and requires no structural modifications to your space. Key benefits for renters include:

• No drilling or permanent alterations to walls or structures
• All equipment is portable and easily removable
• Installation uses existing power outlets
• No interference with existing building systems
• Professional installation that maintains property integrity

Since our installation is non-invasive and temporary in nature, it falls under your rights as a tenant to improve your business operations. The system can be easily removed without any trace when needed, making it perfect for rented spaces.

Our revenue sharing model works as follows:

1. We have agreements with major cellular carriers to provide enhanced coverage in commercial spaces
2. The carriers pay us based on the volume of data that flows through our signal boosting equipment
3. We share 30% of this revenue with your business
4. Revenue is calculated monthly based on actual data usage
5. Payments are made directly to your business account

This creates a passive income stream for your business while improving customer experience. The amount of revenue generated depends on your location's foot traffic, customer demographics, and typical length of stay. Our revenue calculator can provide an estimate based on your specific business parameters.

Revenue varies widely based on several factors:

• Customer volume: More visitors generally means more data usage
• Dwell time: Longer customer visits typically result in more data usage
• Business type: Restaurants, cafes, and waiting areas often generate more data usage
• Location size: Larger spaces with more boosters can serve more customers
• Customer demographics: Younger customers tend to use more data

Based on our experience, typical monthly revenue ranges from $100-400 per month, depending on your specific business parameters and customer usage patterns.

You can use our revenue calculator on the homepage to get a more personalized estimate based on your specific business parameters.

Our payment process is designed to be simple and transparent:

• Revenue is calculated on a monthly basis
• Payments are processed by the 15th of the following month
• Funds are deposited directly to your designated bank account via ACH transfer
• You'll receive a detailed monthly statement showing data usage and revenue calculations
• A dashboard is available for real-time monitoring of data usage and projected revenue

There is no minimum threshold for payments, and we don't hold back funds. Whatever your system generates in a given month will be paid out according to our revenue sharing agreement.

Our signal boosting systems require minimal maintenance, and what little is needed is handled entirely by our team at no cost to you. Our maintenance program includes:

• 24/7 remote monitoring of system performance
• Quarterly preventative maintenance checks
• Automatic firmware and software updates
• Physical inspection of equipment annually
• Cleaning of external antennas as needed

The system is designed to be highly reliable with few moving parts. Most maintenance is performed remotely without any disruption to your business. In the rare event that on-site service is required, we coordinate with you to schedule it at a convenient time.

In the event of equipment failure or damage, we handle all repairs or replacements at no cost to you:

1. Our monitoring system typically detects issues before you notice them
2. We'll contact you to schedule a repair visit
3. Our technicians will arrive with replacement equipment
4. Most repairs are completed within 24-48 hours of issue detection
5. For critical situations, we offer emergency same-day service

Our equipment is covered by comprehensive warranties, and all repair costs are our responsibility. The only exception would be damage caused by deliberate vandalism or misuse, which is rare in business environments.

If you're planning renovations or significant layout changes, we'll work with you to ensure continuous signal coverage:

1. Notify us at least 2-4 weeks before planned renovations
2. Our team will schedule a consultation to review your renovation plans
3. We'll develop a plan to temporarily remove, protect, or relocate equipment as needed
4. After renovations, we'll reinstall or reposition equipment for optimal coverage
5. We'll conduct a full system test to ensure proper performance

Equipment relocation due to renovation is provided at no cost as part of our service agreement. For major renovations that significantly change your space, we may need to redesign the system layout, which is also covered under our agreement.